Question 1

Do you ship worldwide?

Accepted Answer

Yes. NCJ Automation ships to customers on every continent with tracked international logistics.

Question 2

How fast can I get a quote?

Accepted Answer

Most quotes are returned the same business day. Complex BOMs may take up to 48 hours.

Question 3

Do you supply obsolete parts?

Accepted Answer

Yes — we specialize in sourcing legacy and hard-to-find industrial components.

Question 4

Do you offer repair services?

Accepted Answer

Yes. We repair drives, PLCs, HMIs, servo motors and power supplies with functional testing and warranty.

Question 5

Are your parts genuine?

Accepted Answer

All parts are sourced through authorized channels or verified suppliers with authenticity guarantees.

Question 6

What payment methods do you accept?

Accepted Answer

Wire transfer, credit card, and PayPal for international orders. Terms available for qualified accounts.

Frequently Asked Questions